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FAQS

All arriving passengers into Tanzania require a negative PCR test result not older than 96 hours prior to arrival.


All travelers, whether foreigners or returning residents entering the United Republic of
Tanzania, will be subjected to enhanced screening for COVID-19 infection including rapid test. The cost for rapid test is $10 USD plus fees per traveler for Tanzania mainland and $25 USD plus fees for Zanzibar.

The updated list of countries for Rapid Antigen Test is available at https://www.moh.go.tz website or at Points of Entry.

All arriving clients must complete the Traveler’s Health Surveillance form within 24 hours prior to arrival. The form must be completed online at the following link:
https://afyamsafiri.moh.go.tz/


All travelers arriving directly into Zanzibar must complete the Traveler’s Health Surveillance form within 24 hours prior to arrival. The form must be completed online at
the following link: https://healthtravelznz.mohz.go.tz. If arriving from the mainland, the completion of the Zanzibar form is not required. Temperature must be below 37.5 C, no cough or any other flu like symptoms. No self-quarantine requirements for clients not showing any symptoms.

Masks must be worn at all times in public

A secondary screening will be performed alongside questions around travel routes and potential exposure. Vitals will also be taken. An RT-PCR (reverse transcription
polymerase chain reaction) test may be performed. If symptoms are still showing, client will be moved to an isolation room, before being transferred to the Mawezi Hospital in Moshi for testing and treatment. If the client tests negative, they will be released. If positive, they will be retained for
treatment.

All of our safaris include excellent Toyota LandCruisers adapted for the best safari experience with extended roll down windows perfect for photographers & pop-up roof with unlimited mileage, all national parks entrances, camping fees and permits, unlimited beverages catered to your liking (excluding alcohol), all meals and accommodation as agreed (on full board or all-inclusive basis).
We do not include the country visas, COVID-19 testing, and items of personal interest like souvenirs or extra services/tours not agreed beforehand. Gratuities are not included (We will send you a welcome packet which will include a list of recommendations for gratuities). If after you book your safari, the Tanzanian government decides to increase park fees, camping fees, concession fees or others, these shall be added to your contract.
Yes, we do apply a penalty of 10% if you cancel more than 60 days before your tour, a 20% penalty if you cancel between 30 and 60 days earlier, a penalty of 50% if you cancel with 15 to 30 days notice, a 75% penalty if you cancel with 7 to 14 days notice, and a penalty of 100% if you cancel with less than a week notice.
For the down payment, we accept payments via wire transfer, PayPal, Apple Pay, venmo. On some occasions payments are also possible with credit card via Pesapal although there is an additional fee for this service. For the final payment, you can use the same method or pay us in cash or credit card when you arrive.
We can accommodate a pickup from a majority of the airports in Tanzania. However, we do recommend the Kilimanjaro International Airport – KIA (JRO) or Arusha Airport. If you do a “fly in safari”, you can start from any point in the country.

We used to recommend getting the visa on arrival as it used to be a very straightforward process. However, since August 2019 the process has been slower, and we have started recommending getting the visa online at: https://www.tanzaniavisas.org/en/apply

Do note the e-visa can take up to 3 weeks to be processed so if you will arrive soon, we
still recommend getting it on arrival. Also, if entry is an overland transfer between
Maasai Mara and Serengeti (Isebania or Tarime border) it is still preferable to get the
visa ON ARRIVAL.

The visa costs $50 USD per person except for U.S Citizens who pay $100 USD per
person. Some countries do require a referral visa in advance. Please contact us if you
are a citizen of any of the following countries: Afghanistan, Azerbaijan, Bangladesh,
Chad, Djibouti, Ethiopia, Eritrea, Equatorial Guinea, Nigeria, Pakistan, Kazakhstan
Republic, Kyigten Republic, Lebanon, Mali, Mauritania, Niger, Palestine, Senegal, Iraq,
Iran. Somalia, Sri Lanka, Somali land, Sierra Leone, Tajikistan, Turkmenistan,
Uzbekistan, Syria and Yemen.

There are also countries whose nationals do not require VISA. Please check list
here: https://eservices.immigration.go.tz/visa/guidelines

In any case, please do keep in mind your passport needs to have at least 6 months of validity.

It is very important to set an appointment with a travel doctor in your home country before you come. Depending on the situation, you might take vaccine for yellow fever and may take prophylaxis pills to protect you against Malaria. If you go to Zanzibar or come (or have a transit) in an endemic yellow fever country, proof of vaccination against yellow fever may be required at the airport.

Many people worry about wild animals on safari. Your Guide will make sure that you always keep a safe distance and will always give directions for your safety. Safety is our guide’s #1 priority.
You can bring children of any age on safari, however we would not normally recommend safaris for children under the age of 5. There will be some long hours in the vehicle and constant animal sightings are not guaranteed. It can be hot and dusty, and the roads may be bumpy, which is tiring even for adults.
Lodges: Full-service facilities with private rooms or cottages with private bathroom and have restaurants and lounges. Some have swimming pools. Many lodges are architecturally stunning and add to the overall experience of the trip.

Tented Camps: Permanent or semi-permanent camps sited in areas of excellent game viewing. These provide many of the comforts of a lodge within private spacious canvas tents on a solid permanent base with beds and private baths, and high-quality meals. Tented camps are more intimate than lodges as they generally accommodate 12 to 20 guests.

Basic Camping Safari: Guests sleep in private tents in designated campsites in or near National Parks. Our safari crew sets up the camp and prepares all the meals. Washroom facilities are basic and are shared with other guests.
At the camps and tented lodges, chefs prepare fresh soups, breads, entrees and desserts daily, in most lodges, meals are served buffet-style. We will send you a questionnaire ahead of time to understand any of your dietary restrictions. The food is often prepared with Western palates in mind (Some local dishes are included). On a camping safari, you will have your own private Chef who will prepare all your meals. Your Chef will be able to cater for different tastes (example, Western, Local, or a mixture).
All our safari vehicles have power / charging points.

Please bring travel adaptors to ensure they are suitable for your appliances / devices. The vehicles and most accommodation in Tanzania use UK sockets.
Most lodges and tented camps have Wi-Fi. Most public campsites do not have Wi-Fi. In all places, the signal strength is variable and is often weak. It is possible to buy a SIM card with data that can be used (in Arusha). If you want to use it in your phone, you will need to make sure it is unlocked. There are Vodacom and Airtel shops in Arusha that will be able to help / advise with this.
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